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Video: Backup and Restore for ServiceNow Data

Date: September 17, 2020
Author: Andrew Pritchard

Backup and restore are separate processes, each part of larger business practices: risk management and operational resilience. If the unforeseeable happens, and operations are impacted, production quantities of data need to be uploaded in the shortest possible time – because your business can’t get back online without it.

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Build or Buy – 8 Reasons Enterprises Leave Homegrown Integrations

Date: September 10, 2020
Author: Alfredo Deambrosi

Businesses with strong IT departments often look to a DIY approach for their integrations. Writing your own integrations – or having a consultant do so – can seem like a less expensive way to connect systems. But is it? The custom-built approach can work for smaller, low-volume integrations. But there are a number of reasons…

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How Enterprises Solve Technical and Data Debt

Date: September 4, 2020
Author: Craig McDonogh

The great thing about ServiceNow is that it’s a powerful and easy-to-use application platform. The not-so-great thing about ServiceNow is that it’s a powerful and easy to use application platform. And as with any such platform that is easy to develop on, citizen developers build onto it. The more time passes, the more they add…

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Achieving a 360-Degree View by Merging Data from ServiceNow and Other Apps

Date: August 25, 2020
Author: Alfredo Deambrosi

You can get a wealth of information about users, customers, and your company operations through ServiceNow. But just 22% of ServiceNow customers get all the information they need through ServiceNow alone. To get a full view, BI teams and others in the company look to data from sources beyond ServiceNow – call-center, project management, ERP,…

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Video: Don’t Break the Bank – Avoiding Data Debt in ServiceNow

Date: August 20, 2020
Author: Andrew Pritchard

The more your business uses ServiceNow, the more your ServiceNow data volumes grow. Eventually, reports take too long to run. Your tables are growing unseen and uncontrolled, creating a vexing heap of data debt. Perspectium Record Estimator gives you visibility and control over the growth of your ServiceNow instance. You can even create alerts that…

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Extracting Data from ServiceNow for Business Intelligence

Date: August 12, 2020
Author: Alfredo Deambrosi

For full visibility into the business, companies replicate ServiceNow data to a data lake, enabling business intelligence, analytics, and machine learning. At your business, requests for access to that data can come from any number of sources, including company leadership. When you make real-time data available, decision-makers at your business do their jobs better. Why…

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Infographic: Integration vs Automation

Date: August 6, 2020
Author: Craig McDonogh

Download high-quality image from this link

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5 Reasons to Consider Real-Time Delivery Over Batch

Date: August 5, 2020
Author: Alfredo Deambrosi

Businesses have moved data as bulk transfers for several decades. Transferring heavy loads, these batch jobs often call on significant network resources. To avoid impact on performance during the workday, IT teams and architects schedule the data transfers at night. But batch transfers certainly have their limitations. From CIOs to CSRs, personnel want visibility and…

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How 7 Enterprises Improved Their Reporting on ServiceNow Data

Date: July 29, 2020
Author: Alfredo Deambrosi

When companies want reports on ServiceNow data, they commonly ask three key questions. How can we view this data with an advanced reporting tool? How can we combine this ServiceNow data with data from other sources? How can we do both without crippling the performance of the ServiceNow production instance? The companies below do so…

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The Difficult but Crucial Task of “Un-Siloing” ServiceNow Data & Processes

Date: July 22, 2020
Author: Craig McDonogh

Customer Survey Reveals Surprising Results We recently completed a survey on the integration practices and needs of ServiceNow customers and made a few surprising discoveries. Forty-five percent (45%) of those ServiceNow customers surveyed currently use a data integration to replicate data between ServiceNow and their preferred storage. The most common reasons for moving this data…

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